The Purpose of this page
This page provides a comprehensive guide on what debt review is, how it works, and how you can use it to your advantage. It covers every step of the process, from the moment you realise you need help to the final repayment of your debt.

Dit dek elke stap van die proses, vanaf die oomblik dat jy besef jy het hulp nodig, tot die uiteindelike afbetaling van jou skuld.
This guide is designed to provide you with clear and practical information, enabling you to make informed decisions about your financial future.
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Realise that you need help
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Choose the right debt counsellor
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Assessment of your financial situation
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Creating an affordable repayment plan
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Creditors are notified
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Court approval
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Start making your monthly payments
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Monitoring and support
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Your debt is fully repaid
1. Realise that you Need Help

The first step is to acknowledge that you can no longer afford your debt.
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You are struggling to make your monthly payments.
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Creditors are contacting you about outstanding debt.
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You are using new debt to pay off old debt.
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You feel stressed about your financial situation and don’t know where to start.
We understand how difficult it is to admit that debt has taken over your life. However, the sooner you take action, the better your chances of overcoming this situation.
Read more about the 10 signs that you are experiencing financial stress.
2. Choose the right debt counsellor
Working with the right debt counsellor can make a big difference.
Here’s what you should consider:​
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Credibility: Choose a debt counsellor who is approved by the National Credit Regulator (NCR).
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Support: Ensure they provide ongoing support throughout the entire process.
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Client Reviews: Read feedback from previous clients to make sure you are choosing a reliable service.
The assessment is an essential part of the process and includes:
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Comprehensive Assessment: Your debt counsellor will analyse your existing debt and payments.
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Income and Expenses: Your budget will be evaluated to determine how much you can realistically afford to pay each month.
These steps are designed to create a solution tailored to your unique situation.

Our team is available to support you through every step of the debt review process.
5. Creating an Afforable Repayment Plan
After your debt has been analysed, the following will happen:
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Your debt counsellor will negotiate with your creditors to restructure your debt.
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The goal is to make your monthly payments affordable while covering your daily living expenses.
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Your new plan will ensure that you can repay your debt within a realistic timeframe.
How long will it take before I experience real relief?

You will experience immediate relief from the benefits of debt review:
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Within the first 5 days, we will create an affordable provisional repayment plan for you.
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Under this plan, you will make a single monthly payment to a Payment Distribution Agency (PDA).
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The PDA will distribute the funds according to your plan. During the first 60 working days, your creditors cannot take legal action against you.
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During this period, we will finalise your repayment plan.
When you are placed under debt review, the following happens:
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Your debt counsellor will notify your creditors and communicate on your behalf.
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All legal action and debt collection efforts will be halted.

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Alle regstappe en invorderingspogings word gestaak.
This protection gives you the opportunity to focus on your financial recovery.
7. Court Approval
The new repayment plan is submitted to the court for approval. This includes:
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A binding agreement for all parties involved.
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Legal protection against any further action from your creditors.
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Your debt counsellor will handle the process on your behalf, so you do not need to appear in court.
8. Start making your monthly repayments
You will now make a single monthly payment.
Benefits include:
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No more separate payments to multiple creditors.
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Simple and transparent payment process.
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Monthly statements showing every payment made.
9. Monitoring and Support
During debt review, the following will happen:
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Your debt counsellor will monitor your progress and make adjustments if needed.
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You will receive regular updates on your payments and outstanding debt.

Our team is always available for support and guidance.